Innovation · Product · B2B Telecom
Romain Duchene
Deputy Director of Innovation & Development
Keyyo · Bouygues Telecom Pro
More than twenty years connecting technology, product, business and leadership to turn complex needs into simple, scalable and valuable services.
Profile
A systems, networking and telecommunications engineer by training, I have moved from pre-sales engineering and IT infrastructure to technical leadership, then to managing multidisciplinary teams and B2B telecom products. Today at Keyyo — Bouygues Telecom Pro, I build new services for professionals, small businesses and SMEs.
Innovation & product
Identify opportunities, shape services, build roadmaps and guide industrialisation from idea to market.
Cross-functional leadership
Bring pre-sales, product, development, marketing, sales and operations together around shared outcomes.
Applied AI
Internal assistants, RAG, automation, conversational AI and voice agents focused on practical use cases.
Professional Experience
Keyyo · Bouygues Telecom Pro
Deputy Director of Innovation & Development
Career progression: Head of Pre-Sales & Custom Solutions → Deputy Director, Pre-Sales & Custom Solutions → Deputy Director of Innovation & Development.
- Leadership of pre-sales engineers, Product Managers / Product Owners and development teams working on B2B telecom products and services.
- Definition of new services: business telephony, UCaaS, Internet and fibre connectivity, mobility, partner services, cybersecurity and digital services.
- Design and delivery of tailored solutions for complex customer projects, from architecture and technical qualification to rollout.
- Cross-functional coordination across market, product marketing, sales, engineering and operations to turn customer needs into scalable products.
- Leadership of generative AI initiatives including internal assistants, RAG, workflow automation, conversational AI and voice agents.
- Contribution to Keyyo’s transformation within Bouygues Telecom and to the evolution of the brand towards Bouygues Telecom Pro.
- Public presentations and live demonstrations on telecom innovation and conversational voice agents.
Chip PC France
Technical Director / Southern Europe Country Manager
- Technical leadership of the French subsidiary of Chip PC, a thin-client and desktop virtualisation vendor.
- Business and partner development responsibilities across Southern Europe: France, Spain, Italy, Switzerland and French-speaking Belgium.
- Expertise in Citrix, Microsoft Terminal Services / RDS, VMware VDI, Active Directory and GPO-based security policies.
- Technical and commercial support to partners, integrators and enterprise customers: architecture, pre-sales, demonstrations, training and project support.
Orbytes Ingénierie
Pre-Sales Systems & Network Consultant
- Qualification and design of technical responses for a systems, networking and telecommunications integrator.
- Architectures spanning network security, LAN/WAN, VPN, Cisco IP telephony, SAN/NAS storage, Citrix, Linux and Microsoft infrastructure.
- Creation of managed and outsourced service offerings, especially for SME cybersecurity.
Arche Groupe Siemens
Network Pre-Sales Engineer · Final-year internship
- Design and support of LAN/WAN projects, mainly around Cisco technologies.
- Customer consulting for network deployment and migration projects.
Additional Technical Experience
- IUP STRI: administration, security and operation of Linux servers and university network infrastructure.
- PCRézoo Association: design and administration of systems used for LAN parties involving several hundred computers.
- CS — Communication & Systèmes: Java development and implementation of a satellite/LAN firewall-router solution.
- Art Public / SEEAU / Europe Automatisme: web development, databases and business network infrastructure.
Core Skills
Innovation & Product Strategy
Artificial Intelligence
B2B Telecommunications
Architecture & Pre-Sales
Systems, Cloud & Cybersecurity
Management & Automation
Education & Languages
Université Paul Sabatier (Toulouse III) · IUP STRI
Engineering degree — Telecommunications Systems & Computer Networks
Dual expertise in telecommunications and computer networks, with a focus on systems and networking.
Math Sup — Lycée Bellevue, Toulouse
- French · native
- English · full professional proficiency
- Spanish · limited professional proficiency
Interests: technology, computing, networking and telecommunications, artificial intelligence, open source, travel, photography, theme parks and thrill-based activities.